How do I get a Virgin Pure Water System installed?
Interested in a Water System? Already made your purchase and want to check what happens next? Here’s everything you need to know about how our Water System is installed.
How you get unlimited pure water
How you get unlimited pure water
Order Placed
We’ll call you to arrange a convenient installation date for an engineer to attend your property
Free delivery of Water System
Engineer confirms an arrival time the day before installation
Installation and setup, which takes about 40 mins and you don’t need to lift a finger
Change your mind, within 30 days of install and we’ll collect your system for free and issue you a full refund
Enjoy instant unlimited pure water
How installation works
How installation works
How we connect to the water supply without interfering with other plumbing
How we connect to the water supply without interfering with other plumbing
Water System must be located within 12m of kitchen water supply, usually found close to the sink
Water System must be located within 12m of kitchen water supply, usually found close to the sink
Isolation valve attached which does not interfere with other plumbing, 6mm flexi tube run to location of Water System
Isolation valve attached which does not interfere with other plumbing, 6mm flexi tube run to location of Water System
Water System connected to 6mm flexi tube and homes water pressure keeps Water System constantly refilling
Water System connected to 6mm flexi tube and homes water pressure keeps Water System constantly refilling
Virgin Pure Installation -
Frequently Asked Questions
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Can I install the Water System myself?
Installing our Water Systems takes specialist knowledge. That’s why our own trained engineers carry out all installations. It also guarantees we can validate your warranty. There are no sneaky hidden costs either – our professional Virgin Pure water installation is always included in our prices.
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I don’t own my home. Can I still have a Virgin Pure System installed?
We are happy to install a Virgin Pure Water System in any property. However, if you live in a rental property we advise you to get permission from the owner before we install. Sometimes we will have to drill a small hole (only about 6mm) through your countertop to reach the water supply.
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Can I order now and delay installation until I move house or complete renovations?
Yes. Once you’ve ordered, your new Water System will be delivered free of charge within two working days. As soon as it is delivered, one of our team will be in touch to arrange installation. Explain to them when and where you want the installation. Whether that’s an installation in your current address in a month after kitchen renovations or two weeks once you have moved house we are happy to help.
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Where can the Water System be located?
The only requirement is that the system is within 12 metres or 40 feet from a water mains usually where a sink or dishwasher are located and within 1.5 metres or 5 feet of a power socket.
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Can you install through granite or quartz countertops?
100% yes. Our skilled technicians have had enough training to install our machines through granite, marble, corian and even vibranium.
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Can you install a Virgin Pure Water System if I have a water softener?
Yep, we can do that. Your Water System just needs to be attached to the mains water supply at a point before the water softener is attached.
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When can you install?
We install Monday-Friday, 8am to 5pm.
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What if I move house?
Simply contact us and tell us where you are moving and we will arrange for one of our engineers to come and reinstall at your new property. For customers who order the Smart Package, this is included at no extra cost. For all other customers, it costs £69.99
What our customers are saying
Today Engineer Ashley installed virgin pure water machine. He done the job very nicely. I found him professional,experienced,friendly and helpful. He explained to me about the machine and how it’s work.
I hope I will get pure water.Thanks Jahid
Rubana Rahman
Very satisfied all-round with the product, the engineer and the work done.
David Bird
I had a call the day before, even although it was a Sunday, reminding me that the Install engineer would be with me at agreed time on Monday morning.
He arrived promptly, very kind and polite, installed the system quite quickly and explained everything I need to know.
Very happy now.
Thank you
Alex Cook
Ashly P. was installed the machine today. He was professional, polite and quick. I recommend him anyone.
Mr Ferenc Pataki
I love my Virgin pure it was quick and easy for everything from order to install it was up and running within 5 days of my order and its perfect, fresh filtered cold water at a press of a button and hot water too and if you drink as many cuppas as me you'll benefit from this greatly. Best buy
E. Olsen
Had an awesome gent out today named Kevin. He was good as gold. Very helpful and polite. Got the job done perfect. What a top guy!
Adam Turner
Given date and time, both worked well, item installed quickly and efficiently, dealt with in a friendly and professional manner. Very happy with the item.
Ms Jan O'Donnell
Courtney came and fitted our Virgin Pure water filter today. He was very professional and used his skill and knowledge of the product to ensure it looked it’s best in our kitchen, which allowed us to have the best options of where it could be placed to suit our needs. He also adhered to social distancing!!
Denise Lewis
Fast installation by friendly engineer. He kept strictly to social distancing. Unit works perfectly. Temperature for hot water is set correctly so we get a boiling hot cuppa. Cold may need to be reduced if (when?) the weather gets hotter but it is simple to do.
YMA
Today Engineer Ashley installed virgin pure water machine. He done the job very nicely. I found him professional,experienced,friendly and helpful. He explained to me about the machine and how it’s work.
I hope I will get pure water.Thanks Jahid
Rubana Rahman
Ready for Pure Water?
Ready for Pure Water?