1
Plan
2
Colour
3
Details
4
Subscription
5
Installation

Your need for clean, healthy water doesn’t stop, so we created simple, hassle-free monthly subscriptions

Our customers depend on us for a continuous supply of clean, healthy water, so we exclusively offer subscription plans instead of one-time purchases. This way, we can guarantee you always have everything you need for unlimited pure water.

What you get with subscription:

  • New Home Water System included throughout
  • 30-day no commitment trial
  • A new filter kit every 6 months
  • A new UV kit every 12 months
  • All technician call-outs if you need us
  • On the spot system replacement service
  • Re-installation if you move home
  • Upgrades when new devices are released

Choose a plan

Every plan comes with a 30-day risk-free trial. If you change your mind within 30 days of installation, you'll receive a full refund with no future payments required. Plus, subscription prices are guaranteed not to rise during your plan.

  • Best Value. Save 25% for 6 months

    24 Month Subscription

    Monthly

    £24.99

    For 6 months then £32.99

    Monthly

    £24.99

    For 6 months then £32.99

    + £74.99 installation
    (or x3 £24.99 instalments with Klarna)

    Includes

  • Save 15% for 6 months

    12 Month Subscription

    Monthly

    £29.99

    For 6 months then £34.99

    Monthly

    £29.99

    For 6 months then £34.99

    + £74.99 installation
    (or x3 £24.99 instalments with Klarna)

    Includes

  • Monthly Rolling Subscription

    Monthly

    £39.99

    Cancel anytime

    Monthly

    £39.99

    + £74.99 installation
    (or x3 £24.99 instalments with Klarna)

    Includes

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply

How it works

  • Step 1:

    Choose a plan and set up your account.

    Choose a monthly rolling, 12-month or 24-month subscription

    Pay for installation today, and then monthly billing begins within 7 days of installation, though you will set up a direct debit to cover these payments today.

  • Step 2:

    Schedule your installation for a convenient date.

    Order now, pick an installation date within 10 days

    Either choose a date online upon order completion or we’ll call to schedule a date. On the arranged date, our technician will bring the new Water System with them and handle everything, including connecting to the water mains and configuring your system to your preferences.

  • Step 3:

    You get 30 days to make your mind up.

    Change your mind within 30 days, get a full refund

    Let us know you have changed your mind, and we’ll take care of everything. Our team will come to you and collect the water system free of charge. We’ll refund 100% of everything you have paid and if you have a 12- or 24-month subscription we’ll cancel the remainder of your plan

  • Step 4:

    Enjoy fast, effective on-running service.

    On average we attend call-outs within 3 days

    We know Pure Water is important, so if you need us, we repair or replace within 3 days on average. Just give our team a call and we will arrange everything. All services are included within the subscription at no extra cost.

  • Step 5:

    Flexibility to stay up to date.

    At the end of the plan, you decide

    Upgrade to a new device of your choice with no upgrade fee. If you’re happy with the device you’ve been using, then just continue on a rolling monthly basis at the same price. Or cancel, and we will collect the system free of charge, and no further payments will be due.

Rated excellent on Trustpilot
(over 4000 reviews)

Prefer to speak to us?

Call 0207 022 6472

Lines open 9 am - 5:30 pm Monday to Friday

Frequently Asked Questions

  • Can I purchase a water system outright?

    We've opted to exclusively offer our systems through subscription to ensure you always enjoy a continuous supply of pure water. This subscription model allows us to provide all the required ongoing support and maintenance for your system within one easily managed monthly payment and avoids any big unexpected costs.

  • What is paid upfront?

    £74.99 upfront with a credit or debit card or split into three 0% monthly instalments of £24.99 each with Klarna. This includes comprehensive installation and personalised set-up by one of our specially trained technicians who will spend around an hour ensuring that your Water System is ready to your exact preferences.

  • When will I be charged my first monthly subscription fee?

    Your monthly subscription billing begins within 7 days after installation, ensuring you're billed only when you start using the system. You'll set up a monthly direct debit when placing your order.

  • Can I order now and delay installation to a later date?

    Yes, once you've placed your order, our team will contact you to schedule an installation date. Whether you're undergoing kitchen renovations or planning to move, we can accommodate your preferred timing and your subscription payments will not start until your system has been installed.

  • What happens if I order but you cannot install it in my home?

    If we can’t install the system in your home, we’ll refund your payment in full and cancel any future subscriptions automatically.

  • Are there any extra costs outside of the monthly subscription?

    Your monthly subscription covers all costs, including parts, repairs, and replacements, with no hidden fees.

  • Will the monthly subscription fee increase?

    Your agreed monthly rate remains fixed throughout the minimum subscription term, ensuring no unexpected increases. Beyond the minimum subscription period you can choose to continue on a rolling monthly basis on the same monthly price, change plans or end your subscription.

  • What happens if I move house?

    We cover all house moves with our subscriptions. Simply contact us, and we'll guide you through safely disconnecting, moving, and reinstalling the system at your new property at no extra cost.

  • Can I change between the plans?

    Yes, contact our customer services team to switch plans. However, note that switching plans commits you to the full minimum term of the new plan.

  • What happens at the end of the subscription plan?

    Upgrade to a new device of your choice with no upgrade fee. If you’re happy with the device you’ve been using, then just continue on a rolling monthly basis. Or cancel, and we will collect the system free of charge, and no further payments will be due.

  • What is the cancellation policy for Subscriptions?

    Customers can cancel within the first 30 days of installation without questions, and we'll collect the system for free. After the trial period, cancellation terms depend on the selected subscription plan. If the plan requires a minimum commitment, then customers agree to the following minimum contract period.