Contact us

Most of the information you need can be found on our website. For anything else, you can speak to us on Live Chat or send us a form.

How to videos

Video guides on how to maintain your Water System.

Troubleshooting

Our troubleshooting guide to help fix any issues with your system.

FAQs

Answers to our frequently asked questions

Real time help?

Get connected to our customer service team through chat.
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Chat operation hours

Monday – Friday
9:00am – 10:00pm

Saturday – Sunday
10:00am – 7:00pm

Holiday Operation Hours
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What we can help with
  • Sales queries
  • Technical queries
  • Installation queries
  • Contract queries
  • Billing queries
  • Service queries
Prefer to send an email?

Please feel free to complete our contact us form

We’ll look to respond in 2-3 working days.
For anything urgent, please speak to the team on live chat.