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We’ve tried to give you all the information you need on our website.
Therefore we always recommend checking these pages for answers.

How to videos

A selection of videos showing you how to maintain your Water System, like changing the Water Filter or UV lamp.

Water System Help

Our troubleshooting guide to help fix any issues with your system

FAQs

Answers to the most common questions

Not found what you need?

Please contact us on the relevant line.

New to Virgin Pure

Speak to one of our sales team

0207 022 6471

Existing Customers

Want to speak to customer services, accounts or technical support

0207 022 6472

All lines are open 9am – 5pm Mon – Fri. If you experience an issue outside of these hours please fill out the form below and we will aim to get back to you as soon as possible.

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