The simple and convenient way to enjoy unlimited pure water at home
Why choose Smart Service?
Convenience
Don’t worry about ordering replacement filters and UV Lamps; they’ll arrive on your doorstep when you need them.
Peace of mind
No matter what, we’ll keep your Water System working. If for any reason it stops, we’ll replace it.
Manageable payments
Spread the cost of service into even monthly payments.
Save compared to PAYG
You’ll make a nice saving when compared to buying a separate warranty and all the replacement parts.
Freedom
Move house and we will send one of our skilled engineers to install your Water System at your new property free of charge.
Shop now
Smart Service or Pay As You Go
Smart Service is just 59p per day, much less than a single bottle of water. What’s more, compared to buying the separate parts individually, you’ll save over £35 per year.
Smart Service
Smart Service is a hassle-free manageable monthly subscription that includes everything you need. This option will save you £35 every year compared to buying
individual replacement parts.
£17.95 per month
for 12 months
Smart Service includes
A new filter delivered every 6 months
A new UV lamp delivered every 12 months
Unlimited repair and replace service
Unlimited re-installs if you move home
Pay-as-you-go
If you don’t want to subscribe to the Virgin Pure Smart Service package, you are able to easily purchase everything you need to ensure the smooth ongoing operation of you system on a PAYG basis.
est. £20.83 per month
based on an average yearly spend
Pay-As-You-Go prices
Filter replacement £59.99
Filter and UV lamp replacement £119.99
1-year warranty £69.99
Re-install cost if you move £69.99
Smart Service is a 12-month agreement. After 12 months, you can choose to either enjoy another 12 months of convenience and value or simply switch to a pay-as-you-go plan.
How to sign up for Smart Service
As a new customer, simply select the Smart Package when ordering your new Water System. This includes Smart Service from day 1!
Explore home packages
How to add Smart Service to an existing Virgin Pure account
Add Smart Service by calling our team on 0207 022 6472.
If Smart Service is added to your account after its warranty has expired, you will not be eligible for the repair and replacement service for the first 12 months of Smart Service.
Congratulations!
Your Referral Link has worked.
Once you add a Water System to your basket, we will also add in your Amazon Voucher. So don't worry if you don't see it in there right away.
Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add the Smart Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
Once you add a Package to your basket, and progress to the last stage of the checkout process, we will then add in your discount. So don't worry if you don't see it before then (such as in the cart).
