What happens once I place my order?
One of our team will give you a call to arrange a convenient date for installation and one of our specially trained engineers will be assigned to your order. Installation takes about 45 minutes. We can install on any worktop including quartz and granite and we’ll connect to your water mains water supply using a clever valve which wont impact any of your other appliances. Installation is available anywhere within UK mainland. Find out more about installation here
How do I maintain my WaterBar after installation?
Your WaterBars Activated carbon drinking water filters will need to be replaced every 6 months and the UV lamp every 12 months.
Your WaterBar will come with everything you need for the first year, and after this you’ve got a couple of choices (and don’t worry your WaterBar has a built in indicator which will tell you when they need replacing).
Purchase your filters and UV lamps on a pay as you go basis . Filters are £39.99 and UV Lamps are £39.99.
Get everything you need for 12 months including 2 filters, a UV lamp, descaling kit and a full additional years warranty for a one off payment of £135.99 saving 15% compared to purchasing the parts individually.
You can get replacement lamps and UV lamps here
What if I change my mind after I’ve ordered?
No problems, we offer a 30-day satisfaction guarantee on all purchases (whether you decide to pay upfront or monthly). Should you change your mind within 30 days from installation simply call us and we’ll come and collect your WaterBar and give you a full refund.
How do I get replacement filters after 12 months is up?