Error 3: UV lamp replaced recently (Today)

  1. 1

    Re-inset used bulb (not the new one)

  2. 2

    Select 'used' on screen and press 'ok'

  3. 3

    Dispense cold water

  4. Did this solve the problem?

    If Yes:

    It looks like you have unfortunately been sent a faulty UV lamp. Please call Customer Services on 0207 022 6471 to help resolve the matter

    If No:

    Sorry we were unable to resolve your issue with the troubleshooter this time. Please call Customer Services on 0207 022 6471 to help resolve the matter

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