Drip tray is empty / not overflowing

  1. 1

    Turn off power

  2. 2

    Tilt Water System on its side about 45 degrees to check if any extra water leaks underneath

  3. No extra water appears

    Please monitor the issue and contact our customer service team if it reoccurs.

    Extra water appears

  4. 1

    Using a cloth or tissue please dry the area under and around the Water System

  5. 2

    Turn power back on

  6. 3

    Dispense 2 litres of hot water. If leak occurs stop dispensing and go to next step.

  7. Did a leak occur underneath Water System?

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