Neither hot or cold function work

    Check pipework from main water supply

    Check for any kinks or bends in pipework from main water supply to the rear connection on the water system.

  1. 1

    Check for any kinks or bends in pipework from piping behind the machine.

  2. 2

    Also check for any bends or kinks leading up to the main water supply (e.g. under the kitchen sink) if it is visible

  3. 3

    Check isolation taps at the main water supply are in the Open position (the handle should be in line with the pipe)

  4. If issue still persists either do the followimg:

  5. 1

    Remove filter from Water System

  6. 2

    Give filter a little shake over a sink

  7. 3

    Reinsert Filter

  8. If issue still persists either do the followimg:

    The Water System flow rate depends on incoming water pressure, there are lots of possible reasons for water pressure changes, for example equipment such as a washing machine or dishwasher being in use, can reduce water pressure the same as opening a tap would do. There may also be local building works that can disrupt pressure.

    Could this be a cause?

    Further Help

    If the Water System doesn't have complete maintenance which includes descaling process:

    If you have change your filter kit and descaled your Water System when you received the most recent kit from us:

    Please call Customer Services on 0207 022 6471 to assist you further.

    If you haven't change your filter kit and descaled your Water System when you received the most recent kit from us:


    Please perform the filter change and descale process for your Water System.

    If you are unable to locate your filter kit, please contact Customer Service on 0207 022 6471

Related Content

Videos

Descaling & Changing Water Filter

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Changing the UV Lamp on your T7

Guides & Manuals

Home Water System I Care Guide Manual

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