Water System is new

    New Water System can sometimes give a slight 'new' smell at first which will disappear after. Please try the following steps:

  1. 1

    Please ensure the Water System has a 10 cm gap at the rear to any walls to allow air to flow

  2. 2

    Please ensure the Water System is placed on a solid surface, there are no towels placed underneath it etcr a day or two.

  3. Please allow a day for any new smells to dissapate. If this hasn't resolved your issue, then:

  4. 1

    Please isolate the power supply

  5. 2

    Contact Customer services to schedule a technical visit

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