External Parts Issue

Select area of concern:

Buttons

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure.com

Buttons

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure,com

Lower drip collection tray is missing or broken

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure,com

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure,com

Top cover or Lid is missing or broken

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure,com

Lower drip collection tray is missing or broken

Please email us clear colour photographs of the affected parts so we can review and offer advice: customerservice@virginpure,com

Helpful Links:

How to clean the outside of the WaterBar?

What to do if WaterBar has limescale or rust

My Waterbar is worn out or scuffed