New filter isn't recognised

    Re-insert old filter.

    If your Water System work now:

    Leave old filter in place and use machine as normal.

    Contact customer services for a replacement.

    If your Water System still doesn't work:

    Are any buttons flashing?

Related Content


Descaling & Changing Water Filter


Changing the UV Lamp on your T7

Guides & Manuals

Home Water System I Care Guide Manual

Can't find what you're looking for?

Chat with Us

Monday - Friday

9:00 AM - 5:30 PM

Saturday - Sunday

10:00 AM - 7:00 PM