Drips during chill process (red light flashing)

  1. 1

    Look up the altitude setting

  2. 2

    Press and hold the menu button until HC appears on the display screen

  3. 3

    Click the red hot water button to display the current hot setting, a number will be seen onscreen between 1 and 9

  4. 4

    Click the red button up and blue button down repeatedly until you see the number 97 on screen.

  5. 5

    Press and hold the menu button for 5 seconds to return to the main screen (lights will stop flashing).

  6. 6

    Dispense and discard approximately 500ml (couple of cups) of hot water to begin the reheat process

  7. 7

    Press the EXTRA HOT (steam symbol) button to boil the water and wait for the operation to complete looking for drips

  8. If problem is not solved:

    If Water System is less than 6 months old Contact customer services:
    customerservice@virginpure.com

    If Water System is more than 6 months:

  9. 1

    Look up the boil point

  10. 2

    Press and hold the menu button for 15 seconds and then let go, AL will appear on the display screen

  11. 3

    Click the red hot water button display the current hot setting, a number will be seen onscreen between 90 and 100

  12. 4

    Click the red hot button repeatedly until you see the number 7 onscreen

  13. 5

    Press and hold the menu button for 5 seconds to return to the main screen (lights will stop flushing).

  14. 6

    Dispense and discard approximately 500 ml (couple of cups) of hot water to begin the reheat process

  15. 7

    Press the EXTRA HOT (steam symbol) button to boil the water and wait for the operation to complete looking for drips

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