There are no water consuming devices

    Remove filter from System, over a sink. Give the filter a little shake and re-insert, then try to dispense hot water.

    You may require a new filter soon. If you have a membership with us this will be sent to you automatically every 6 months, otherwise you can purchase on our website.

    If problem persists, please contact customer services on 0207 022 6471 for further assistance.

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