I didnt replace the UV light recently

    When replacing the UV light we need to reset the UV system to let it know it has a new UV bulb installed.

    Resetting your UV:

  1. 1

    Remove top decorative cover

  2. 2

    Remove UV light from its holder in the machine

  3. 3

    Replace UV light into the machine

  4. 4

    You will see N or U onscreen. Using the blue illuminated button cycle between N and U until you have 'N' onscreen (this means NEW). Press Menu button to confirm your choice.

  5. Does water now dispense?

    Please contact customer services on 0207 022 6471 for further assistance.

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